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Introduction to XM Discover
START HERE! Introduction to XM Discover is a high-level introduction to the Discover XM product.
FREE
90 min
Free Individual Courses English scorm-hide-menu XM Discover experience-discover
XM Discover: Configuration Analyst
This learning path is meant for power users responsible for configuring and maintaining the XM Discover solution from building models, tuning sentiment, and analyzing data to provide insights based on business questions. This path is estimated to take 16 hours.
FREE
6 Courses
Free Learning Journeys English XM Discover Configuration Analyst (Discover Power User)
XM Discover: Report Creator
This learning path is meant for data & business analysts responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis. This path is estimated to take 11 hours.
FREE
4 Courses
Free Learning Journeys XM Discover Report Creator (Dashboard Builder)
XM Discover: Report Consumer
aka “The Dashboard Viewer”: This learning path is meant for stakeholders who only wish to receive and view dashboards created by other team members. They can interact with the reports but cannot author their own dashboards.
FREE
1 Course
Free Learning Journeys English scorm-hide-menu XM Discover experience-discover Dashboard Viewer/Report Consumer
Uploading the Right Data into XM Discover
Learn the basic concepts of asking business questions and utilizing data to find answers.
Not currently available
60 min
Free Individual Courses English scorm-hide-menu XM Discover
Displaying Data in XM Discover - Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
60 min
Free Individual Courses English scorm-hide-menu XM Discover
Categorizing Data in XM Discover
Learn the basic concepts of categorization strategies, evaluating stakeholder questions and building a category model.
Not currently available
60 min
Free Individual Courses English scorm-hide-menu XM Discover
Displaying Data in XM Discover - Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
120 min
Free Individual Courses English scorm-hide-menu XM Discover
Data Enrichments in XM Discover
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
60 min
Free Individual Courses English scorm-hide-menu XM Discover